30 Day Money Back Guarantee
At eSavingHub, we are committed to ensuring your complete satisfaction. That is why we offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase for any reason, we will provide a full refund under certain conditions.
Steps to Request a Refund:
- Contact Form: Fill out the contact form by selecting the topic "Payment/Order Refund", including your order number and a brief description of the reason for your refund request. Please also attach photos as proof.
- Confirmation: After submitting your request, you will receive a confirmation email stating that your request has been received.
- Evaluation: Our team will evaluate your refund request as quickly as possible.
- Approval or Rejection: You will be notified via email whether your refund request has been approved or rejected.
- Refund Processing: If your request is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original payment method within a specified timeframe.
To ensure eligibility for a refund, the item must be returned in unused condition and in accordance with the provided instructions.
We reserve the right to refuse a refund if we are not satisfied with the evidence provided (within reasonable grounds).
Shipping fees for returning the item are the responsibility of the requester and will not be refunded. We recommend sending the item via tracked mail to ensure its receipt.
Please allow up to 7 business days for the return to be processed once it has been received at our warehouse.
These conditions apply to all products returned to our store. For any questions or to initiate a return process, please contact us at contact@esavinghub.com or fill out the contact form here.
Thank you for your understanding and cooperation.